Engineering · Full-time · Dallas, United States
About Rhapsody:
Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.
Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health.
What we have to offer you:
Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
401k with a generous company match
Unlimited PTO, sick time & volunteer days
An innovative, inclusive, and fun work environment
Continuous learning and development opportunities
This is a remote opportunity. However, candidate must be within 90 minutes from Frisco, Texas.
Summary:
The Technical Support Engineer I is an entry-level position on the Corepoint Support Team whose primary responsibility is to assist customers with technical problems when using our products and services. The Technical support Engineer I is a customer facing role responsible for resolving customer queries, recommending solutions, and guiding product users of features and functionalities to solve their business needs. This role will facilitate collaboration between internal teams and external customers to architect and implement innovative solutions to frontline integration problems and technical issues.
Functional Responsibilities:
Requirements:
Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.