Giselle Humphreys

Export Customer Service Representative at RHI Magnesita

Giselle Humphreys is an experienced professional in export customer service and trade finance with a robust background in operational management and digital services development. Currently serving as an Export Customer Service Representative at RHI Magnesita since July 2021, Giselle excels in managing operational tasks within Commercial Management and the Order to Cash process while creating essential export documentation. Previously, as a Trade Services and Finance Product Manager at ICBC Argentina, Giselle focused on developing new digital services and analyzing the impact of regulations on profitability. With extensive experience at the Industrial and Commercial Bank of China, Giselle held roles including Middle Office Trade Services Operations/LC Manager, where responsibilities included managing international transactions and training for a new loan system. Giselle holds a Certified Documentary Credit Specialist designation from LIBF, completed a Senior Management Program at IAE Business School, and earned a Bachelor's degree in International Business from Universidad Nacional de Quilmes.

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