Customer Service · Colorado Springs, United States
Rhombus is purposefully transforming the nation’s defense and national security enterprises with Guardian, its Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance.
We are looking for people who are driven by a sense of purpose. In this role, you will solve our customer’s uniquely complex problems that others have said could not be solved, sometimes building things that have never before been built.
You will have to accomplish these ambitious, industry-first projects on challenging timelines to meet the speed of the warfighter. Even as you apply that breathtaking creation of singular complexity, you will immediately need to move to the next complex challenge. You will excel in this role if you are hungry to make a difference and are intellectually bold, and you’ll excel because you know that there is no other team in the world that could succeed under such conditions, and because you are proud to leave your indelible mark on the nation. And then you will smile when you hear our clients say, “If we can dream it, Rhombus can do it.”
Come join our cross-disciplinary and world-class team of technologists who are working hard every day to deliver game-changing solutions to transform national security.
Learn more about Rhombus and watch a demonstration of Guardian, our cutting edge AI Platform here, with additional insights here
Location
Colorado Springs, CO
Job Description
Rhombus Power is seeking a Client Success Manager (SPACECOM) to manage the delivery of complex enterprise AI software deployments. Candidates are expected to bring a strong track record of driving tangible business value and outcomes for DOD customers. We’re seeking candidates who bring executive insights, intimate knowledge of USSPACECOM and its components, and are able to consistently deliver results at SPACECOM.
The Client Success Manager (SPACECOM) will have multiple responsibilities including the following: growing and managing an on-site team, working with developers, high-side data team members, subject matter experts, intel analysts, as well as executive leadership, to execute on AI platform deployments at speed and scale.
You will be responsible for developing and maintaining close relationships with SPACECOM senior executives and leaders, working with these stakeholders to fully understand their needs, and then fully executing these partnerships from proposal through project implementation. You must be willing to lead projects to completion and not wait for detailed instruction from company leadership.
This position requires technical aptitude and a combination of skills: strategy consulting, facilitation, stakeholder management, project management, process optimization, analytics, and AI methods - a person who loves fixing problems and always brings their best to work. Candidates with military background who have a track record of getting things done at SPACECOM are urged to apply.
The position is available immediately, and will be a hybrid model with 3-5 days of on-site work.
This role requires US Citizenship or US Permanent Residence. Active Department of Defense (DoD) security clearance (Secret or higher) is highly preferred.
Responsibilities
Successful candidates will oversee the entire software implementation life cycle and accomplish the following activities:
Qualifications
Benefits
About Rhombus
Rhombus Power Inc. (Rhombus) is a startup located in the heart of Silicon Valley at Stanford Research Park in Palo Alto. We use cutting-edge cross-disciplinary approaches to solve pressing Big Data and Sensing problems in security, energy, and healthcare. Our advisory board includes two Nobel Laureates and a Draper Prize winner.
Rhombus compensates, motivates, and develops employees, who are trusted, empowered, and involved. Employees have clear roles and expectations – and their roles are flexible enough to move at the speed of innovation in order to meet and exceed client expectations. We have a unique culture of global purpose, rooted in the innovation and progress of Silicon Valley.
Rhombus knows that diversity is a condition for success. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer.
Open roles at Rhombus Power