Administrative Assistant

The administrative assistant's duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. The ideal candidate will have prior experience in a customer service role.

Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Responsibilities:

· Answer and direct phone calls

· Organize customer files and other office software

· Provide friendly and helpful customer service to our clients via phone and email

· Maintain the customer tracking logs and spreadsheets

· Assist in the preparation of regularly scheduled reports

· Order office supplies

· Provide general support to visitors

· Provide information by answering questions and requests

· Occasionally assist with shipping and inventory

· Research and create presentations

· Generate reports

· Handle multiple projects

· Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

· Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

· Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

· Maintain computer and manual filing systems

· Handle sensitive information in a confidential manner

· Reply to email, telephone, or face to face inquiries

· Develop and update administrative systems to make them more efficient

· Resolve administrative problems

· Provide polite and professional communication

· Conduct data entry

Requirements:

· Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant

· A customer service background

· Knowledge of office management systems and procedures

· The ability to communicate effectively and thoroughly, and have excellent follow-through

· Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

· Excellent time management skills and the ability to prioritize work

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational skills with the ability to multi-task

· College degree preferred

Pay starts at $45k/year and raises to $47k/year after 3 months worked.