Sr. Operations Specialist

Beam is Asia Pacific’s largest shared micromobility company, we are on a mission to turn little drives into better rides and make cities flow better for everyone.

Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific with operations in Australia, New Zealand, South Korea, Thailand, Japan, Malaysia, Indonesia and Turkey.

In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles.

We have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.

This is just the beginning. Come join us on the journey.

• Drive forward Beam’s operations across multiple operational verticals, planning and executing strategic projects to enhance top and bottom line metrics
• Oversee the expansion of Beam’s footprint into new cities and vehicle types, tailoring and localising our approaches accordingly to individual market realities
• Leverage a rich consumer data-set, developing insights into how we can innovate constantly on existing processes and products
• Develop and oversee intelligent automation to continually enhance the capacity of operations to react to data in-real time
• Manage the execution of operational initiatives via our various labour models, experimenting with commercial/incentive structures and engagement strategies accordingly to maximise productivity
• Form close collaborative cross-functional relationships (inc. product, marketing, government relations, legal) to ensure smooth and cohesive business execution
• Develop intimate understanding of the product and customers “beyond the data” by getting hands dirty and owning the service and operations on the ground