Kevin Casey

Kevin Casey is a seasoned professional with extensive experience in technical support and customer service. Currently serving as Manager of Technical Support at Rightworks since August 2018, Kevin oversees the Tier 1 Technical Support team, focusing on performance management and process improvement. Previously, Kevin held roles such as Technical Support Supervisor and Quality Assurance Specialist at Rightworks, where responsibilities included team development and quality evaluations. Earlier experience includes positions as a Home Furnishing Consultant at Broad River Retail, Shift Lead at Domino's, and Front Desk Agent at Sleep Inn. Kevin holds a degree in Information Technology Systems Administration from MyComputerCareer, completed in 2018.