Eric Hardy

Manager, Customer Care Systems & Tools at RingCentral

Eric Hardy currently serves as the Manager of Customer Care Systems & Tools at RingCentral since January 2022, following a robust tenure as a Senior Business Analyst at Fisher Investments where significant contributions were made to system enhancement projects involving Banking & Cash Management and Accounts Receivables. Prior experience includes roles at AppDynamics, where Eric focused on revenue recognition and contract negotiations, ON24, where Eric performed comprehensive reviews of the Quote-to-Cash process, Symantec, and Ernst & Young with a focus on revenue operations, internal auditing, and risk assessment. Eric holds a Bachelor of Science degree in Accounting from the University of Dayton and is a graduate of McQuaid Jesuit High School.

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Previous companies

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Timeline

  • Manager, Customer Care Systems & Tools

    July, 2023 - present

  • Senior Business Analyst

    January, 2022