Shayna Robinson is an experienced Customer Success Manager at RingCentral, having previously served as a Senior Project Manager at TPx and the Manager of Customer Onboarding at Mitel. With a strong background in project management, Shayna has successfully managed the onboarding of enterprise customers across various service products, developed effective communication strategies, and maintained detailed project documentation. Prior to roles in project management, Shayna held several positions at Verizon Wireless, where responsibilities included supervising technical support teams and facilitating employee training. Shayna's career began in customer service with roles at ADT and Tops Markets. Shayna holds an Associate's Degree in Criminal Justice/Police Science from Monroe Community College.
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