G Hernandez

Team Lead, Enterprise Customer Success at Revenue.io

G Hernandez has a diverse work experience in the field of Customer Success and Account Management. They have worked at various companies, including revenue.io, where they held the position of Team Lead, Enterprise Customer Success, and Portland State University's Center for Executive and Professional Education as a CEPE Instructor. They also have experience at Salesforce as a Senior Success Guide, Account Engagement, and at Amazon as an Account & Marketing Manager and an Interim Manager. G Hernandez has worked with companies like Lever, LinkedIn, Jhana, Twilio, Uversity, and InsideTrack in different roles such as Customer Success Manager, Relationship Manager, Product Operations Specialist, and Associate Campus Director. Their roles have involved responsibilities such as training, coaching, account management, customer satisfaction, and curriculum development.

G Hernandez holds a Master's degree in education with an emphasis in teaching (MEET) from Mills College, which was obtained from 2007 to 2009. Prior to that, they earned a Bachelor's degree in Politics from the University of California, Santa Cruz, which was completed from 2001 to 2006. Additionally, G Hernandez has obtained several certifications from Salesforce, including Trailhead Ranger in 2022, Salesforce Certified Administrator in 2021, and Salesforce Certified Pardot Specialist in 2021.

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Previous companies

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Timeline

  • Team Lead, Enterprise Customer Success

    August, 2023 - present

  • Enterprise Customer Success Manager

    April, 2023

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