Katy Preston

Katy Preston is an experienced leader in global support and operations with a strong track record in enhancing customer experiences and driving operational efficiencies. Currently serving as the Director of Global Support at Rippling since October 2022, Katy was previously the Director of Global NFT Operations at Coinbase and held various senior roles at Facebook from 2009 to 2021, including Director of Global Support Operations and Global Head of Client Concierge. Katy excelled in designing and improving support structures, managing large teams, and fostering cross-functional partnerships, leading to significant cost savings and revenue growth. Additionally, Katy's early career included roles at ZenithOptimedia and Y&R Brands, focusing on communications planning and media strategy. Katy holds a Bachelor of Science degree in Marketing from the University of San Francisco.