Katie Burke has a diverse work experience with a focus on customer success management. Katie is currently a Customer Success Manager at Riskonnect, Inc. since January 2022. Prior to that, Katie served as a Senior Customer Success Manager at ACTO from August 2020 to December 2021. Katie also worked as a Customer Success Manager at SCRMIMAGGE from April 2018 to August 2020. Earlier in their career, they worked as a Client Sales Executive at Echo Global Logistics from July 2016 to April 2018.
Before transitioning into customer success roles, Katie gained experience in various internships and representative roles. Katie served as an Office of Study Away Intern at Michigan State University from May 2015 to May 2016, where they provided administrative support and assisted students in seeking internships. Katie also worked as a Congressional Intern in the Office of Congressman Paul Ryan at the U.S. House of Representatives from January 2015 to April 2015. Additionally, they gained customer service experience as a Service Center Representative at Michigan State University from September 2013 to January 2015.
Katie's early career also includes leadership roles. Katie served as the President of Gamma Phi Beta Sorority from December 2013 to December 2014. Furthermore, they had internships at the Michigan House of Representatives in the Office of Margaret O'Brien from September 2013 to December 2013, and at the Office of Governor Scott Walker as a Proclamations Intern from May 2013 to August 2013.
Overall, Katie Burke has a strong background in customer success management, complemented by previous internships and leadership roles.
Katie Burke attended Michigan State University from 2012 to 2016, where they pursued a degree in Political Science with a focus on Pre Law.
January, 2022 - present