Charlotte Jones

Charlotte Jones, SPHR, MBA has a diverse work experience spanning over two decades. Charlotte currently holds the position of Director of Associate Experience, Diversity, Equity and Inclusion at RITE AID, a role they started in November 2023. Prior to this, they were the Director of Associate Experience at the same company from July 2023 to November 2023.

Before joining RITE AID, Charlotte worked as the Global Employer Brand Leader at Indeed.com from July 2022 to March 2023. Charlotte also served as the Director of Global Employer Brand at Stanley Black & Decker, Inc. from December 2021 to July 2022.

Charlotte's work experience includes a significant tenure at Lockheed Martin, where they held the position of Recruitment Marketing Leader from August 2011 to December 2021. Prior to that, they worked as a Human Resources Manager, Global Employment Branding & Recruiting at Verizon from February 2009 to July 2011.

Charlotte has also held roles at MetLife as a Diversity Program Manager from October 2006 to December 2008, and at Merrill Lynch as a Team Leader and Diversity Champion in Recruiting from January 2006 to October 2006.

Earlier in their career, Charlotte worked at AT&T as an Employment Branding Manager from April 2001 to January 2006. Charlotte began their professional journey as a Marketing Associate at Bell Labs Lucent Technologies, where they worked from 1997 to 2001.

Overall, Charlotte Jones possesses extensive experience in various roles related to associate experience, diversity, equity, and inclusion, global employer branding, recruitment marketing, and diversity programs.

Charlotte Jones, SPHR, MBA has a Bachelor's of Science degree in Marketing Management, which they obtained from Youngstown State University between 1993 and 1997. Charlotte then pursued their Master's in Business Administration (MBA) with a focus on Business Management at the University of Phoenix from 1999 to 2001. In 2003, they obtained the certification of Senior Professional in Human Resources (SPHR) from the Human Resources Certification Institute. Additionally, Charlotte holds certifications including Prosci® Certified Change Practitioner from Prosci and World Class Employer Branding from the Employer Branding Academy, obtained in 2020 and 2017 respectively.