Silia Pirsouw

Silia Pirsouw is an experienced program manager currently working at Rituals since July 2021, focusing on CRM initiatives. Prior to this, Silia held various roles at KLM Royal Dutch Airlines from September 2018 to July 2021, including Product Owner for FlyingBlue.com, Business Analyst for the Flying Blue API, and Digital Content Specialist for KLM.com. Previously, Silia served as Senior Knowledge Management Coordinator at Cygnific from October 2013 to September 2018, ensuring effective communication of business information across operational departments and leading implementation and improvement projects. Silia's educational background includes studies at the Amsterdam University of Applied Sciences.