Eugene Miller

Eugene Miller is a seasoned customer service leader with extensive experience in operational management across various industries. Currently serving as the Head of Customer Service at Rivian since December 2021, Eugene adeptly oversees the strategic vision and daily operations of multiple Customer Engagement Centers globally. Prior roles include Head of Consumer Operations North America at Klarna, Senior Manager of People and Operations at Venmo, and Head of Member Services at Raise, demonstrating a commitment to excellence and continuous improvement in customer service. Eugene's expertise also encompasses team development, data analysis, and high-volume call center management, supported by a solid educational background from Governors State University and Chicago State University.