Elena Danielian

Senior Loyalty & E-commerce Manager at Road Runner Sports

Elena Danielian has a diverse work experience in various roles and industries. Elena started their career as an IT Bank Specialist at The Edgartown National Bank, where they configured computers, installed software, and improved the team's workflow. Elena then moved on to work as an eCommerce Account Manager at Best Time of NY, where they expanded the company's profit by utilizing online market platforms and analyzing customer demand. Elena later joined Luxury at Sunset as an e-Travel & Luxury Rentals Specialist, where they developed the company's website, expanded the portfolio of luxury accommodations, and created custom-made tours and itineraries. Elena then transitioned to Road Runner Sports, where they held multiple roles. As an eCommerce Mobile Manager, they increased mobile revenue, enhanced customer satisfaction, and provided financial reporting. In their role as an eCommerce Revenue Manager, Elena boosted KPIs, led financial planning, and increased margins. Lastly, in their role as Senior Loyalty & E-Commerce Manager, they established user segmentation, collaborated with various stakeholders to promote branded apparel, and improved the retention rate through personalized shopping journeys. Overall, Elena Danielian has a strong background in IT, e-commerce, and business development.

Elena Danielian's education history includes an Erasmus Scholarship at the University of Reims, Champagne-Ardenne in 2013, where they studied Business Information Systems. Prior to that, from 2010 to 2013, they attended Universitatea "Alexandru Ioan Cuza" din Iași and obtained a Bachelor's degree in Business Information Systems. In addition to their formal education, Elena has also completed several certifications, including Microsoft Office 365 from Road Runner Sports in January 2022, RISE Academy Training: Leading with Strengths / Best Manager Training from RISE Academy in June 2021, Quantum Metric University | Business Analyst from Quantum Metric in October 2020, and Quantum Metric University | Fundamentals from Quantum Metric in September 2020.

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Timeline

  • Senior Loyalty & E-commerce Manager

    June, 2021 - present

  • Ecommerce Revenue Manager

    July, 2019

  • Ecommerce Mobile Manager

    June, 2017