Michael Dye

Michael Dye is a highly experienced professional with a significant background in customer operations and relationship management. Currently serving as a Senior Customer Operations Partner at Roadie, Michael oversees multiple Fortune 500 clients, driving meaningful changes and improving customer relationships. Previous roles include Enterprise Customer Operations Partner at Roadie, where a 4x growth in delivery volumes was achieved, and Retention Lead at Resident, recognized for enhancing team performance. With experience in various customer support and business development roles at companies like ModSquad and Aceyus, Michael has demonstrated expertise in project management, process creation, and data analysis, effectively building relationships and driving growth across diverse sectors. Early career experience at Citi involved collections, customer service, and credit analysis, laying a strong foundation for a successful career in operations and client engagement.