Jesse Karlson

Operations Manager at Rocket Travel by Agoda

Jesse Karlson has over a decade of experience in various roles within the hospitality and travel industries, currently serving as the Merchant Chargeback Manager at Rocket Travel, Inc. since October 2014. Prior positions include Fraud & Chargeback Analyst, Accounting Analyst, and Senior Manager, Customer Experience at the same company. Previous employment includes roles as a Corporate Travel Consultant at AXA Assistance, Corporate Management Trainee at Park Hyatt Chicago, and Housekeeping Supervisor at Grand Hyatt Seattle. Earlier career experience includes being a Marketing Assistant at China VIP Special Security Services Company and Manager On Duty at Hilton Garden Inn Missoula. Jesse Karlson holds a B.S. in Business Administration with concentrations in International Business, Marketing, and Chinese from The University of Montana, completed in 2009.

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