Rodnie Pierre Jerome

Rodnie Pierre Jerome is a lead quality analyst at Roku Inc. since October 2021, where leadership in 135 quarterly audits has driven a 32% increase in Quality Scores and the development of innovative Quality Scorecards has enhanced QA processes. Prior roles include serving as a quality assurance team lead at Accenture Flex LLC, a quality assurance specialist at BCforward, and an order support specialist at Adecco Staffing, where creative problem-solving and coaching of new hires contributed to operational success. Jerome began a career in customer service at eBay and holds a degree from DeVry University, obtained between 2015 and 2018.