RoomRaccoon
Head Of Product & Engineering

Head Of Product & Engineering

Engineering · Full-time · Global

Job description

About the role:

The mission of our Head of Product & Engineering is to help RoomRaccoon become the most adopted hotel management system in the world by ensuring that our Product & Engineering Teams are operating at the highest level possible, according to our One-Page Strategic Plan (OPSP). You will be hands-on, identifying and managing requirements, priorities and the launch (including the development) of new features and solutions. The impact of product & engineering decisions should be made based on the hotelier journey and you will be a key decision-maker, with our CEO & CPO in both the development of our product and the growth of RoomRaccoon.

Your main duties and responsibilities will be - but not limited to:

Product:

Assisting with creating and managing our product roadmap and product development process
Working with the Product Manager and CPO to translate the product roadmap into a development schedule for optimisation in terms of our ways of working
Provide information to the Product Team based on our hoteliers using RoomRaccoon, our sales teams, and marketing team and translate these into product solutions that deliver the value required for our hoteliers
Understand the financial and commercial impact of our competitors and the features provided
Be responsible for project managing how we scope and design new features, products, and use cases
Provide innovative solutions according to sprints and the OPSP
Provide information on trends in the hotel tech industry and how they impact product development
On a day-to-day basis, working with the CPO on decision-making, providing facts for operational efficiency and ensuring execution thereof.
Ensuring the stability of our product is adhered to at all times
Balancing the strategy and execution of expected outcomes
Ensuring that the Product Team follows our agile approach
Building an in-house Product Team that is resilient and hands-on

Engineering:

Lead, mentor and build a team of engineers, fostering a culture of collaboration, innovation, and continuous learning
Facilitating the re-architecting of our startup-style code base to a mature codebase across the coming years that can support 1 million monthly active users without concessions to performance or stability
Provide technical guidance and support to ensure successful project delivery on time and within budget.
Lead design and development projects from planning through industrialization, production, and release.
Stay updated on industry trends and emerging technologies, evaluating their potential impact and relevance to our business.
Implement best practices, processes, and tools to streamline development workflows and improve efficiency.
Monitor and analyse performance metrics, identifying areas for optimisation and improvement to enhance the customer experience.

You will be accountable for

Product:

The product being optimally self-explanatory is your North Star
Right people on the bus
Maintaining productivity and cost efficiency of the product
Bug-free releases
Product content optimal in all languages
Stable, reliable and cost-efficient delivery (hosting)
New and improved features according to strategy
Employee Experience in Team Product and team-building initiatives
Product Roadmap and assistance with Strategy
Developing and mentoring direct reports
Working closely with the CPO

Engineering:

Identifying opportunities & implementing/improving processes to increase release quality
Architecting our code base roadmap to ensure its sustainable & scalable development
Leading the engineering team in alignment with the intended business value creation
Conduct performance reviews, identifying development opportunities and addressing challenges within the engineering team
Sustainability & Scalability: The code base is kept up to date so it delivers the best business value in the long term while being attractive for our growing engineering team to work with

About you:

Our perfect fit has/is:

Language requirements:
- English
Qualifications/Experience:
- Worked in a SaaS company whose revenue has hit €20 Million ARR
- Experience working in a bootstrapped environment
- Has strategically hired and built in-house product & engineering teams as opposed to outsourcing
- Experience in Agile and Scrum methodologies
- Team Squad experience and experience in structuring a team according to a tech scale-up such as RoomRaccoon
- International experience; Europe and Africa
- Proven experience in software development and technical leadership roles, with a track record of successfully delivering complex projects.
- Worked with Product Manager(s) and understands the functionality
- Experience in ensuring team efficiency and management
Skills/Attributes:
- Ability to work in a fast-paced environment
- Organised, tough and logical
- Analytical and able to measure results
- Can do attitude, gets things done and is used to working in a fast-paced environment
- Sensible in decision-making and has ambitions to grow a startup
- Able to work under pressure, resilient and able to manage change accordingly

About Us:

This is what you tell people at parties:

I am working at an international super-fast-growing tech company and we are revolutionising hoteliers around the globe. RoomRaccoon is awarded the world's best Hotel Management System for 2 years in a row and empowers hoteliers to run their property way more effectively. Our growing team of 110 + heads is working from 10 offices all over the world!

“It's an exciting time to join RoomRaccoon. Through innovation, we have been able to enter many different markets and grow our international team of professionals who are dedicated to helping RoomRaccoon with its mission of becoming the world's number one hotel management system.” - Tijmen van Dijl (CEO & Co-Founder)

Perks: