Felipe Gonzalez

Felipe Gonzalez has a diverse and extensive work experience spanning over several years. Felipe is currently working at Ross Video as a Business Development Manager. Prior to this role, they served as a Customer Success Manager for the Production Workflow team at Ross Video, where they successfully managed key accounts and maintained customer satisfaction for 2.8 years.

Before joining Ross Video, Felipe worked at Primestream as a Customer Success Manager, where they played a key role in improving customer relationships and increasing customer trust and perception by implementing new ideas and changes. Felipe contributed significantly to enhancing customer benefits and reported a 50% increase in satisfaction.

Felipe also worked at Univision Communications Inc. as a Systems Engineer, where they provided Tier 2 support for the Univision network and successfully implemented remote collaboration systems for the TUDN sports network.

Additionally, they worked at GLOOKAST as a Solutions Architect, Pre Sales Engineer, Training, and Support, where they integrated Glookast solutions into existing broadcast production systems. Felipe successfully completed various projects involving Televisa in Mexico, Miami Heat NBA team, Gol TV in Peru, and WinSports in Colombia.

Felipe also gained valuable experience working at Promofilm US LLC as a Post Production Manager and Broadcast Systems Engineer. Felipe provided support and training for various systems such as Avid ISIS, Interplay, Pro Tools, NLEs, and more.

Furthermore, Felipe worked at Avid Technology as a Pro Audio Solutions Specialist - Pre Sales and PSG Engineer. Felipe was responsible for providing product demonstrations, training, and workflow consulting services to customers in Latin America, Europe, and the US.

Earlier in their career, Felipe worked as a Professor at UNIACC and an Instructor at AcademiaMac, where they imparted their knowledge and expertise in the field.

Overall, Felipe Gonzalez has a strong track record of successfully managing customer relationships, integrating solutions, and providing technical support and training in various roles throughout their career.

Felipe Gonzalez's education history is as follows:

1. From 1989 to 1991, Felipe attended AIEP and obtained a Bachelor of Science (BS) degree in Audio Engineering.

2. In 2012, Felipe enrolled at AVID and completed the ISIS ASCR for Audio program, specializing in Avid Storage.

3. In 2010, Felipe joined the Cisco Networking Academy and earned a Diploma of Education in ICND1-ICND2, focusing on Cisco networking.

4. From 2008 to 2010, Felipe pursued further education at AVID and achieved the ACSR Elite degree in Avid Broadcast Systems.

5. Currently, Felipe is pursuing a Diploma of Education in Business, Management, Marketing, and Related Support Services at the Canadian Management Centre, with an expected completion date between 2021 and 2023.

In addition to their formal education, Felipe has obtained several certifications to complement their knowledge and skills. These certifications include "Dealing with Difficult People in Your Office," "Improving Your Thinking," "Becoming Indistractable," "What to Do When There's Too Much to Do (getAbstract Summary)," "Getting Things Done," "How to Train Your Brain for Maximum Growth," "Improving the Value of Your Time," "Project Management Foundations: Teams," "Accessing Your Brain's Hidden Potential," "Essentials of Mindfulness and Compassion with Scott Shute," "Jodi Glickman on Pitching Yourself," "Leading with Emotional Intelligence," "Prioritizing Your Tasks," "Proven Tips for Managing Your Time," "The Practices of High-Performing Employees," "A Design Thinking Approach to Putting the Customer First," "A Manager's Toolkit for Supporting Change," "Leading Your Team Through Change," "Emotional Intelligence for Project Managers (Blinkist Summary)," and "Winning Back a Lost Customer." These certifications were obtained primarily from LinkedIn, with completion dates ranging from 2020 to 2021.