Juan Lombardi

Juan Lombardi is a Customer Enablement Specialist at Rossum, with a focus on developing customer learning journeys and maintaining comprehensive documentation. Previous experience includes a Technical Support Agent role at Deliverect, where a 90% rating in customer satisfaction was achieved, and a Customer Support Agent position at MoGi Group, involving various support and quality assurance tasks. Juan also has a background in content creation and translation, having worked on film and TV projects at AVI FILMS, as well as freelance graphic design and digital marketing efforts. Education includes a Bootcamp in QA from Academia QA and a Digital Design Analyst degree from Instituto Belgrano.