Alexandria Mazur

Sr Director of Operations & Customer Experience at RuffleButts

Alexandria Mazur has a diverse work experience in various roles and positions. Alexandria started their career in 2015 at Global Fulfillment Solutions as a Customer Service Manager, where they worked until April 2015. In the same year, they joined RuffleButts as a Retail Fulfillment Manager, responsible for managing the company's retail order fulfillment operations. In June 2015, they transitioned to the role of ECommerce Operations Manager, overseeing the company's online store operations.

In July 2017, Alexandria was promoted to General Manager at RuffleButts, where they gained experience in overall business management. In November 2021, they took on the role of Director of Wholesale & Customer Experience at RuffleButts, where they led the strategy and execution of the customer experience across all digital storefronts and supervised the B2B business. Alexandria also managed and developed a team of 10+ direct reports in the Wholesale and Customer Service departments.

Starting in February 2023, Alexandria has been serving as the Senior Director of Operations & Customer Experience at RuffleButts. In this role, they are responsible for overseeing all operations and customer experience aspects, ensuring the team meets weekly KPIs and revenue targets.

Alexandria Mazur attended the University of North Texas, but the specific year of enrollment, degree pursued, and field of study remain unknown.

Links

Timeline

  • Sr Director of Operations & Customer Experience

    February, 2023 - present

  • Director of Wholesale & Customer Experience

    November, 2021

  • General Manager

    July, 2017

  • ECommerce Operations Manager

    June, 2015

  • Retail Fulfillment Manager

    March, 2015