Rug Doctor® has serviced both the professional and the do-it-yourself carpet cleaning market through the manufacturing, sales, and service of carpet cleaning products and machines.

Consumer Goods

Rug Doctor

Rug Doctor's headquarters in Plano, TX, United States

Mark Briscoe

Stacy Strain, PMP

Nanci Schwind

Joe Gammon

Chris Terpstra, MBA

Amy Gelazela

Brett Wamboldt

Ken Johnson

Kathy Gilbert

Grant Finley

Jesse Warner

David Griffith

Scott Madler

Marlana Barber

Kathleen Smith

The Sales Team at Rug Doctor is responsible for driving revenue growth by developing and managing client relationships, negotiating contracts, and promoting the company's carpet cleaning products and machines to both professional clients and the do-it-yourself market. They work across various regions to ensure market coverage, meet sales targets, and support customers with their needs.

Sales Team

The Leadership Team at Rug Doctor is responsible for setting the strategic direction of the company, overseeing operations, and driving sales initiatives to enhance market presence in the carpet cleaning industry. This team collaborates to foster a positive company culture, optimize operational efficiency, and ensure alignment between sales efforts and overall business objectives, all while supporting both professional and DIY customers.

Leadership Team

This department oversees the development and lifecycle of products, ensuring alignment with market needs and strategic goals.

Product Management

This department oversees and coordinates regional and national sales efforts to drive account growth and customer engagement.

Sales Management

This department focuses on analyzing data and providing insights to drive business decisions.

Analytics Division

The Customer Support team at Rug Doctor is dedicated to assisting both professional and DIY customers with their carpet cleaning needs. This team handles inquiries and issues related to product functionality, assists with troubleshooting, and provides guidance on optimal usage through a combination of direct communication and field service support. They ensure a seamless experience by coordinating technical assistance, managing customer relationships, and offering specialized support for handheld devices.

Rug Doctor

Org chart

Teams

Sales Team

Leadership Team

Product Management

Sales Management

Analytics Division

Customer Support

Offices

Rug Doctor

Org chart

Teams

Sales Team

Leadership Team

Product Management

Sales Management

Analytics Division

Customer Support

Offices

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