James Lawless

James Lawless is an experienced operations manager specializing in grounds maintenance, street scene services, and environmental management. Currently serving as Operations Manager at Runnymede Borough Council since November 2022, James previously held the same title at FCC Environment, overseeing a large team and multiple waste management sites for Kent County Council. James's earlier roles include Operations Manager at East Cambridge Street Scene, where responsibilities included managing service levels and budget accountability, and Environmental Manager at Veolia UK, focusing on improving recycling operations and efficiency. Additional experience includes roles at Southeastern Railway and Royal Mail, where James enhanced customer service and implemented continuous improvement practices. James holds a Bachelor's Degree in Leadership and Management from The Open University, along with relevant certifications from both The Open University and the Royal Mail Advance Apprentice Scheme.