Rebecca P.

Rebecca P. has a diverse work experience spanning various industries. Rebecca'smost recent role was as a Customer Success Manager at Ryde, where they managed the Customer Success Ops team, including recruitment, training, and coaching of remote workers. Prior to that, they held the position of Live Operations Team Lead at the same company, where they oversaw recruitment, onboarding, and training of a remote workforce. Rebecca also worked as a Live Operations Assistant at Ryde. Rebecca has experience as a Union Actor at Equity UK and Actors' Equity Association. Additionally, they worked as a Transcriptionist at Focus Forward, where they transcribed market research interviews. Rebecca also has recruitment experience, having worked as a Senior and Junior Recruiter at PeopleScout. Earlier in their career, they served as an Assistant Manager at Laser Quest, where they were responsible for managing operational shifts and troubleshooting technical equipment.

Rebecca P. holds a Bachelor of Fine Arts (BFA) degree from Rockford University. The specific field of study during their time at Rockford University is not provided. In addition to their Bachelor's degree, Rebecca has obtained several certifications. These certifications include "Designing and implementing a conversational framework for support teams" from Intercom, obtained in March 2023. Rebecca also has certifications from Intercom obtained in April 2022, such as "Become a Conversational Support Expert," "Build an effective Conversational Support team," and "Set up Intercom for your business." Furthermore, Rebecca achieved the "DELF B2" certification from France Éducation International in September 2021.