SA Water
Felicity Isaac MAICD, MEI, currently serves as a Senior Innovation Advisor at SA Water, leading the development of an innovation portfolio aimed at enhancing sustainable practices within the organization. Felicity has held various leadership roles in change management, innovation coaching, and consultancy, including positions at Felicity Isaac Advisory and Solve Disability Solutions. Prior experience includes founding Urmoco Pty Ltd, and serving as a consulting lead at Australia Post, while earlier roles involved senior management positions at the Australian Securities and Investments Commission and Metlink Victoria Pty Ltd, where significant improvements in customer satisfaction and operational efficiencies were achieved. Felicity's educational background encompasses a Master's in Entrepreneurship and Innovation and multiple certifications, including Meditation Teacher Training.
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SA Water
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We are South Australia’s leading provider of water and sewage services for more than 1.7 million people. For more than 160 years we have been working together with South Australians to ensure a reliable supply of safe, clean water and a dependable sewerage system.