Mauricio Martinez is an experienced IT professional with a strong background in incident management and technical support. Currently serving as an Incident Manager at SADA, An Insight company since April 2018, Mauricio has previously held roles as a Sr. Workspace Support Engineer and as a Help Desk Technician at the David Geffen School of Medicine at UCLA. Prior experience includes providing Google Apps support at TELUS International Central America and working at Dell in various technical support roles. Mauricio holds an Associate's degree in Computer Programming from ISEADE - FEPADE, earned between 2000 and 2002.
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