Product Manager

Product Manager

This is a remote position.

Who we are

SafetyChain is a fast growing B2B SaaS software company. Our industry leading Plant Management Platform helps manufacturers improve yield, maximize productivity, and ensure compliance throughout their operations.

Headquartered in Novato, CA, we have a passionate, diverse team with the majority of our employees working remotely across the country to serve our customers. We operate with the fun and flexibility of a start-up combined with the stability of a mature and rapidly growing software company.

Our solutions are used every day in thousands of facilities to help our customers make their products better and safer. Customers include many well-known brands, like Albertsons, Clif Bar, Driscoll’s, Schwan’s, See’s Candies, Tyson Foods, United Airlines, WholeFoods and White Castle. We believe our culture of “Help and Hustle” makes for a great place to work and we foster a dynamic, positive environment that empowers our team to spend every ounce of energy towards solving our customers’ problems… and supporting each other. Our culture is real, tangible and immensely rewarding.

What You Will Do:

• Gain a deep understanding of customer needs and market trends.
• Create and maintain the product roadmap for an area of the product, ensuring alignment with company goals:
  • Collect, quantify & prioritize product-related challenges to be considered for future development.
  • Conduct customer research and analyze customer pain points submitted through multiple channels, including the customer facing ideas portal.
  • Identify and perform risk analysis; proactively raise prioritization and scheduling tradeoff decisions, and escalate and identify alternate options as appropriate
  • Conduct market research and competitor analysis to inform product decisions.
  • Define and analyze key metrics to understand product performance and drive improvements.
• Lead product launches, working alongside internal stakeholders to ensure successful delivery and adoption.
• Ensure the development of high-quality products. Collaborate with cross-functional teams to deliver products on time and within budget that also meet the customer expectations, quality standards and provide a clear value add to customers and/or prospects.
• Act as a product evangelist, both internally and externally.

Our Ideal Candidate

• 5+ years with increasing levels of responsibility in Product Management, Development, Engineering, and/or Technical Services for SaaS solutions.

• 2+ years hands-on Product Management experience.

• Background in agile and scrum methodologies.

• Track record of leading and proactively managing end-to-end execution of projects / programs

• Demonstrated data and analysis fluency

• Ability to work independently and through teams, at multiple organizational levels.

• Ability to multi-task, prioritize and handle issues/escalations under pressure, and manage multiple projects

• Comfortable with rapidly changing environments

• Excellent verbal and written communication and presentation skills. High EQ

• Self-Starter with eagerness to learn new skills, grow professionally, and take on new challenges.

• Must be fully authorized to work for ANY employer in the U.S. We are currently unable to sponsor or take over sponsorship of an employment Visa.

Personal Attributes We Value

• Initiative: the ability to get started and work independently when necessary, to come up with ideas and carry them out.
• Process Driven: you are structured, disciplined and organized in creating and executing operational processes to ensure a consistent, repeatable outcome.
• Patience: the ability to adapt to changing situations while remaining calm, collected, and committed.
• Inquisitiveness: a desire to expand your knowledge base and explore concepts and ideas that are new and unfamiliar.
• Integrity: Ability to offer and solicit honest feedback and always have the best interests of the team and the customers in mind.
• Team Interactions: Seeks opportunities to collaborate and has willingness to help others.
• Self-improvement: Ability to learn from mistakes and adjust approach when confronted with new information or perspective.
• Awesome attitude, great energy & relentless work ethic

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any other characteristic protected by law applicable to the state in which you work