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David Eaton

Network Operations Manager at SageNet

David Eaton has a diverse work experience spanning over three decades. David began their career as an Electronics Technician in the US Navy, where they gained expertise in shipboard systems, troubleshooting, radar, and telecommunications. Following their naval service, David worked as an Installation and Service Technician at Comcast Cable, specializing in cable communications equipment and RF circuits.

David then joined The Home Depot as an Account and Sales Specialist before transitioning to Heritage Commercial Floors as a Project Manager. In this role, they managed projects, estimated costs, procured materials and contractors, and ensured customer satisfaction.

Moving into the telecommunications industry, David worked at Vonage Business as a VOIP Technical Trainer, providing instruction on VOIP architecture and troubleshooting. David also served as a Tier 2 Technical Support representative, handling customer support, troubleshooting network issues, and provisioning VoIP phones.

Continuing their career in technical support, David joined Star2Star Communications, LLC as a Tier 2 Technical Analyst. In this role, they resolved technical issues, provided training to end-users, and documented procedures and policies. David also gained experience in network equipment maintenance and configuration.

David then held various roles at Convergent Media Systems and its subsidiary, Sagenet Company. David started as a NOC Engineer and later became a NOC Manager at Convergent. In these positions, they were responsible for network operations, maintenance, and support.

Most recently, David joined SageNet as a Network Operations Manager, overseeing the company's network operations and ensuring efficient functioning.

Throughout their career, David has demonstrated strong technical skills, troubleshooting abilities, and a customer-oriented mindset. Their experience encompasses a wide range of responsibilities in telecommunications, project management, and technical support.

David Eaton has a diverse education history. From 2008 to 2010, they attended Gwinnett Technical College, where they earned an Associate of Applied Science (A.A.S) degree in Commercial Construction. David furthered their education from 2001 to 2004 at Tallahassee Community College, focusing on General Education. Later, from 2010 to 2013, they pursued a Bachelor of Science (BS) degree in Information Technology Systems and Security at Georgia Gwinnett College. In addition to their degrees, David has obtained a certification in Oracle Database 11g: SQL Fundamentals I 1Z0-051, although no specific information about the institution or year it was obtained is provided.

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Timeline

  • Network Operations Manager

    July, 2017 - present