Piia Pirhonen

Customer Service Director at Saint-Gobain Finland

Piia Pirhonen has a diverse work experience spanning across multiple companies. Piia has been working at Saint-Gobain Finland since 2017, where they currently hold the position of Customer Service Director. Prior to that, they served as a Business Relationship Manager, working to align IT and business needs.

Before joining Saint-Gobain Finland, Piia worked at Saint-Gobain for a significant duration, starting in 2003. Within this company, they held various roles such as Project Manager, where they focused on streamlining operations, and Customer Service Manager & Sales Process Specialist, overseeing customer service and invoicing.

Their earliest work experience can be traced back to Apple, where they served as Tech Support & customer relations.

Piia Pirhonen completed their Bachelor's Degree in the Degree Programme in Facility Management and Consumer Communication at JAMK University of Applied Sciences from 1998 to 2002. Piia later pursued a Master's degree in MBA, Digital Solutions at Lahti University of Applied Sciences from 2018 to 2020. In addition to their academic qualifications, Piia obtained the ITIL Foundation certification from APMG International in February 2017 and the AgilePM Project Management certification from the same institution in October 2016.

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Previous companies

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Timeline

  • Customer Service Director

    January, 2023 - present

  • Business Relationship Manager IT Department

    October, 2017