Andy Books is a seasoned professional with extensive experience in sales management and operations. Currently serving as a Sales Manager at Salelytics since September 2017, Andy contributes to driving sales and enhancing customer relationships. In addition, Andy has been a Freelance Columnist and Contributor for BIZCATALYST 360° since September 2018. Previously, Andy held various roles at West Corporation from 2006 to 2017, culminating in the position of Client Operations Program Manager, where responsibilities included overseeing customer service center performance. Andy also has teaching experience as an Adjunct Faculty at Marian University and an Adjunct Instructor at Fox Valley Technical College. Educational qualifications include a Master's degree in Organizational Leadership and Quality from Marian University and a Bachelor's degree in Communication from the University of Wisconsin Oshkosh.
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