Arinze Okonkwo

Arinze Okonkwo is a seasoned professional with extensive experience in customer success and management, currently serving as Head of Customer Success for Consumer & Business Services and SMB at Salesforce since April 2025. Previously, Arinze held key leadership roles, including Global Head of Customer Success at AfterShip, where oversight extended to a large global customer base, and Director of Customer Success at Salesforce, managing significant revenue streams across multiple industries. Board membership at the Business and Education Partnership of Waterloo Region reflects Arinze's commitment to sustainable finance and organizational health. Educational credentials include an Executive MBA from Quantic School of Business and Technology, and a Bachelor of Engineering in Electrical and Electronics Engineering along with a Postgraduate degree in Engineering and Technology Management from the University of the West of England.