Melissa Wunderlich has extensive work experience in customer success and account management roles. Melissa is currently the Director of Onboarding & Support at SalesIntel.io, where they ensure a smooth onboarding process for customers. Prior to this, they served as the Director of Customer Success and a Senior Customer Success Manager at the same company.
Melissa also worked as a Customer Success Coach at Catalyst Software, where they provided coaching sessions to individuals aspiring to become customer success leaders.
Before that, they held the role of Client Success Account Manager at DataServ, where they developed strong relationships with key clients and provided tailored solutions to meet their needs. Melissa also served as a Customer Success Manager at First Advantage, where they focused on client retention and upselling services.
Melissa has also worked as a Client Director at Sprint (acquired by T-Mobile), where they successfully implemented business development plans and drove revenue growth. Earlier in their career, they held roles such as Account Manager at Equifax, Staffing Manager at Robert Half, Account Executive at GE Transportation, Account Manager at Nexstar Financial Corporation, and Customer Care Manager at Citi.
Overall, Melissa Wunderlich's work experience demonstrates their expertise in customer success, account management, and business development across various industries.
Melissa Wunderlich holds a Bachelor of Business Administration degree with a concentration in Human Resources from Lindenwood University. Melissa is also an Accredited Procure-to-Pay Solution consultant, having obtained this certification from the Institute of Finance and Management in July 2019. Additionally, Melissa is a Six Sigma Green Belt Certified professional, although the specific institution and date of this certification is not available.
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