Skyler Keglar

Skyler Keglar has a diverse work experience spanning over several years. They have most recently worked at Salesvue as a Client Success Representative, providing daily support and assistance to customers. In this role, they were responsible for troubleshooting issues, answering customer questions, and ensuring customer satisfaction. They also handled the installation and upgrading of the Salesvue product in the customers' Salesforce environment.

Prior to Salesvue, Skyler worked at Midwest Psychological Center as an IT Specialist and Account Manager. In this role, they provided PC hardware and software support, managed company websites, and served as a point of contact to ensure customer satisfaction. They were also responsible for reviewing orders to ensure accuracy.

Skyler also participated in the Salesforce Pathfinder Training Program as a Graduate in 2018-2019, gaining valuable knowledge and skills in Salesforce.

Before that, Skyler worked at Southern Insurance Underwriters, Inc. as a System Support Analyst and Service Desk Technician. In these roles, they handled various tasks such as creating and managing user accounts, providing support for internal and third-party software, managing tickets, and installing PC hardware components.

Prior to joining Southern Insurance Underwriters, Skyler worked as a Technical Support Associate at Perficient, where they provided support for Roche Diagnostics by managing ticket requests, correcting user account issues, and providing Blackberry support.

Their career began at FREIGHT MASTERS LOGISTICS PRIVATE LIMITED as a Help Desk Support, where they provided level one support to the MIS department and the company as a whole. They used a ticket system managed in Microsoft Outlook to keep track of tickets and ensure their timely completion.

Overall, Skyler has gained a range of technical skills and customer support experience throughout their career.

Skyler Keglar obtained a Bachelor of Science degree in Information Technology from Indiana State University, having attended from 2000 to 2004.