Aila Garrett

Enterprise Customer Success Manager at Samsara

Aila Garrett has over 10 years of work experience in customer success management and research analysis. Aila currently works as an Enterprise Customer Success Manager at Samsara since June 2022. Prior to that, they worked at Deltek for 10 years, starting as a Research Analyst in March 2011 and eventually becoming a Senior Customer Success Manager. At Deltek, they managed and supported mid-market accounts, served as the primary point of contact for client onboarding and technical support, and exceeded $2 million in subscription-based service revenue. Aila also gained expertise in state-administered health and human services programs and technologies through extensive research and communication with government officials. Aila briefly worked as a Customer Success Manager at Dataminr in 2018 and as an Environmental Analyst at Computer Sciences Corporation from 2009 to 2011. Aila began their career as an intern at the US Environmental Protection Agency's Office of Children's Health Protection in 2008.

Aila Garrett attended James Madison University from 2005 to 2009, where they earned a Bachelor's degree in Health Sciences. Their field of study was in Public Health Education and they also completed a minor in German Studies. In 2008, Aila briefly attended the University of Leicester, although no degree or specific field of study is indicated for that period.

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Timeline

  • Enterprise Customer Success Manager

    June, 2022 - present