Keith Ferguson is an experienced Information Technology Security Analyst at Sangoma since November 2018, where responsibilities include leading the Cloud-NOC team. Prior to this role, Keith held various positions including FreePBX Administrator at The Parts Authority and NOC Engineer at mindSHIFT Technologies, Inc. Expertise encompasses support for Linux servers, virtualization on VMware ESXI, and monitoring systems using Nagios, Cacti, and Solarwinds. Additional roles involve managing video on demand systems and providing technical support for Unix-based voicemail systems. Keith possesses a strong educational background with two Associate degrees in Personal Computer Networking and Technology from Collins College and Collins School, respectively.