Sandra Betancourt

Sandra Betancourt possesses extensive experience in customer success and account management across various industries. Currently serving as a RISE Customer Success Partner Senior Advisor at SAP, Sandra has previously held key positions such as Customer Success Director for Global Accounts and Director at the Genesys Customer Success Center. Additional roles include Director of Genesys Care Sales for LATAM, Account Manager at Spire-Corp, and CFR for LATAM & Caribbean at Desso. Sandra's career also includes a position as Product Manager for Outsourcing Services at Intergrupo. Academic credentials include a Bachelor of Applied Science in International Business from Fontys University of Applied Sciences and a Postgraduate Degree in Marketing Management from Javeriana University.