Senthamizh Selvan Pandian

Senthamizh Selvan Pandian is an experienced professional with a robust background in customer success and business transformation, currently serving as Head of CX Customer Success for Southeast Asia and India at SAP since November 2010. In this role, Senthamizh manages a team focused on strategic cloud customer accounts, enhancing engagement and expansion plans. Previous roles at SAP include Customer Success Partner Expert, Value Advisor, and Business Transformation Principal, where responsibilities encompassed driving value realization and advisory services to optimize customer cloud lifecycles. Prior to SAP, Senthamizh held positions at Cognizant Tech Solutions, Xchanging, and IBM Global Services, gaining expertise in business consulting, project transitions, and operational strategy. Academic qualifications include an MBA in Systems and Marketing from IBS Hyderabad and a B.Tech in Electronics and Communication Engineering from Pondicherry University.