Donna Gillam

Senior Customer Success Manager at Savvas Learning

Donna Gillam has over 25 years of work experience in various roles within the education industry. Donna'smost recent position is as a Senior Customer Success Manager at Savvas Learning Company since May 2020. Prior to that, they worked at Pearson for 7 years, where they served as a Customer Success Manager from January 2017 to April 2020, and also held a role in project management and technical services from April 2013 to December 2016.

Donna also has experience at Highmark Companies, where they worked as a Customer Interface Manager from October 2017 to May 2018, and as a Consultant from April 2013 to May 2018.

Donna began their career in education at Pitt County Schools in 1993, where they worked as a teacher for 9 years, an Assistant Principal for 3 years, and as a Principal for 8 years, demonstrating their ability to build collaborative partnerships and improve learning environments. Overall, Donna has developed expertise in customer success, project management, and educational leadership throughout their career.

Donna Gillam has a Doctor of Education (EdD) degree in Educational Leadership and Administration, General from North Carolina State University. Donna also holds a Master of Education (MEd) degree in Elementary and Middle School Administration/Principalship from East Carolina University. Additionally, they have a Master of Education (MEd) degree in Language and Literacy Education from the University of North Carolina Wilmington. Donna's educational background also includes a Bachelor of Education (BEd) degree in Elementary Education and Teaching from East Carolina University.

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Timeline

  • Senior Customer Success Manager

    May, 2020 - present