Engagement Manager

Customer Service · Remote · Remote possible

Job description

About This Role:

When you join SBI as a Engagement Manager, you are joining a firm that is on the forefront of driving innovative go-to market transformations helping clients solve their revenue growth challenges.

The Engagement Manager is responsible for the day-to-day execution of client projects as part of a broader engagement team. The Engagement Manager will make important contributions to the client engagement by leading discovery efforts, generating thorough analysis, producing high quality deliverables, and leading the client through the implementation of the solution.  You will establish yourself as a revenue growth expert, providing insights that will result in transformational growth opportunities for our clients.

You will work on-site at the client’s locations and from your home office, reporting to an SBI Engagement Manager. Your goal will be to ensure that our work is of the highest quality, and is delivered on-time, to the satisfaction of the client.

Qualifications: 

Ideal candidates will have a minimum of 8 years of experience with at least 2 years of experience in Management Consulting and at least 2 years of experience managing teams. 

The ideal candidate will have a mix of industry and professional services experience, including:

  • Some experience in a variety of the following categories: a top-tier management consulting firm, private equity firm, or large enterprise clients. 
  • Functional experience in Revenue Operations, Sales Strategy, Marketing, or Customer Success
  • Experience in the C-Suite or with VP level executives, especially CROs, VP-Sales, CMO, VP-Marketing.
  • Experience communicating complex ideas effectively to executive audiences 
  • Ability to work effectively with people at all levels in an organization, including the Board of Directors, utilizing executive level written, verbal, organizational and presentation skills
  • Demonstrated success delivering complex, cross-functional projects
  • Solid functional knowledge, within SBI’s Ideal Customer Profile (ICP) including but not limited to strategy, business development, product development, project management, marketing and sales, etc.
  • MBA from a top business school

Candidates must have the ability to travel at least 20% - 40% of the time

CCPA Notice for California applicants: