Meeta Kalra

Meeta Kalra is an accomplished professional with extensive experience in enhancing customer experience and driving organizational transformation. Currently serving as Director - Customer Advocate International at Schneider Electric since November 2021, Meeta is focused on improving customer experience across five regions globally. Prior to this role, Meeta held the position of Director - Customer and Partner Experience at Microsoft, where responsibilities included fostering a culture of customer obsession and implementing strategies to enhance customer and partner health. Meeta also served as Head - Total Customer Experience & Process Excellence at HP, and has experience in strategy and business transformation from Colt Technologies Inc. and quality management at Bharti Airtel Ltd. Meeta holds an MBA in Marketing from the Institute of Management Technology, Ghaziabad, and a BCOM from Delhi University.