Shirelle Ruddock

Customer Experience Team Lead at SeatGeek

Shirelle Ruddock has gained extensive work experience over the years. Shirelle started their career as a Summer Intern at DeKalb Workforce Development in 2008. Shirelle then worked as a Receptionist - Temp at American Professional Institute from 2009 to 2012. In 2012, they joined Birdbath Neighborhood Green Bakery as a Counter Staff and Birdbathian Supervisor until 2014. During the same period, they also worked as a Barista at URCup Coffee LLC from February to June 2014 and as Counter Staff at Empire Biscuit from June to November 2014.

In 2014, Shirelle joined Baked by Melissa as a Customer Happiness Associate and subsequently became a Customer Happiness Team Lead from April to September 2016. Shirelle later served as a Manager of Customer Happiness from October 2016 to August 2017.

Shirelle also had experience at Roundabout Theatre Company as House Staff from May 2012 onwards. Shirelle joined SeatGeek in November 2017 as an Event Expert and has worked in different roles, including Shipments Taskforce Team Lead from May 2019, POC ERG Co-Lead from July 2020, and currently as a Customer Experience Team Lead from June 2021.

Shirelle Ruddock's education history includes a Bachelor of Arts degree in Theatre from Georgia College & State University, which they obtained from 2007 to 2011. Prior to that, they completed their high school education at The Galloway School, graduating in 2007. During their high school years, they focused on Theatre and obtained a B.S degree in Theatre/Theater. Additionally, Shirelle has an additional certification in NYC Fireguard, although the institution and specific dates of obtaining this certification are unknown.

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