Ali Nassereddine

Ali Nassereddine has extensive experience in customer service and call center management. Currently working as a Manager Customer Contact Center at Seazen Group, where responsibilities include directing daily call center operations and coaching agents. Previous roles at M. H. Alshaya Co. as a Manager and Customer Service Supervisor involved managing and guiding call center agents. At Jazeera Airways, Ali worked as a Call Center Team Leader responsible for a team of agents and monitoring performance. Education includes a Diploma of Education in Computer and Information Sciences and Support Services.