Joseph Scelfo is a seasoned professional in customer success management, currently serving as Manager, Customer Success at Security Innovation since July 2024. Previously, Joseph held the position of Manager, Customer Success - Enterprise at Rapid7 from July 2023 to April 2024. Prior experience includes various roles at ZoomInfo from October 2018 to July 2023, including Manager, Customer Success, Team Lead, Customer Success Manager, and Customer Success Manager. During time at ZoomInfo, Joseph emphasized the supportive role of customer success teams in helping go-to-market teams achieve their objectives. Earlier experience includes serving as a Business Development Representative at Lux Research, where Joseph contributed to providing insights on emerging technologies to a global clientele. Joseph's expertise encompasses management, data analysis, customer experience, growth, and project management.
July, 2024 - present