Noelia E. T.

Account Support Representative at Semaphore

Noelia E. T. has a diverse work experience in the aviation industry. Noelia E. started their career at Emirates as a Cabin Crew member, serving in both Business Class and Economy Class. During their time at Emirates, they gained knowledge in first aid, safety and security, and provided customer service to various types of passengers. Noelia E. then moved on to LATAM Airlines, where they worked as a VIP Lounge Agent, handling the reception of VIP, CIP, and Business class passengers. Noelia E. also performed administrative tasks such as daily reports, purchases, and communication with suppliers. Noelia also worked at CrossRacer, where they held roles such as Receptionist and Lead Agent in different lounges. In these positions, they provided customer service, handled complaints, and carried out administrative tasks such as data sheet assembly and control of staff. Currently, they work as an Account Support Representative at Semaphore.

Noelia E. T. completed their Bachelor's degree in Government and International Relations from UADE from 2007 to 2010. In 2021, they pursued a certification in Administrative and Accounting Assistant from EducacionBIZ. From 2018 to 2021, they attended Universidad Empresarial 'Siglo 21' to acquire their degree as a Martillero, Corredor Publico e Inmobiliario.

Additionally, Noelia obtained several certifications related to customer service and management. In September 2022, they received a certification in Service Metrics for Customer Service from LinkedIn. In August 2022, they obtained certifications in Customer Experience Leadership and Customer Success Management Fundamentals, also from LinkedIn.

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Timeline

  • Account Support Representative

    March, 2023 - present