Elena Bolonina

Elena Bolonina is a Senior Customer Success Manager at Semperis since June 2024, previously serving as an Enterprise Customer Success Manager at Harness from January 2022 to May 2024, where responsibilities included managing Enterprise clients to drive adoption and achieve successful outcomes. Prior to that, Elena accumulated extensive experience at Quest Software from December 2006 to December 2021, holding roles such as Customer Success Manager, Support Account Manager, and Technical Support Engineer, focusing on customer advocacy, proactive communication, and cross-department collaboration to enhance service delivery and client satisfaction. Elena holds educational qualifications from KTH Royal Institute of Technology and ITMO University.