Marina S.

Marina S. currently serves as the Lead Enterprise Customer Success Manager at Sendbird, a role held since December 2021, focusing on enhancing customer relationships through effective communication and a proven conversation platform. Prior to Sendbird, Marina held the position of Team Lead, Sr. Customer Success Manager at PathFactory, where responsibilities included mentoring a team to maximize customer experience and retention. As a Strategic Account Manager at Cloudbakers, Marina implemented a successful restructuring plan for the Account Management team and managed over 100 Enterprise accounts. Additional experience includes roles at Syndigo, GEORGE JON, and MIS Computer Corp., highlighting skills in team leadership, technical engagement, and financial management. Marina holds a Bachelor of Fine Arts in Communication and Media Studies from Northeastern Illinois University and an Associate in General Studies from City Colleges of Chicago-Harry S Truman College.