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Berenise B. (br · nees)

Senior Customer Success Manager at Sendoso

Berenise B. has extensive work experience, starting with their current role as a Mid Market Customer Success Manager at Sendoso since August 2021. At Sendoso, they are responsible for solving various business problems related to sourcing, warehouse storage, inventory tracking, and ROI attribution. Their efforts have resulted in improved conversion rates, revenue, retention, and ROI for the company's customers.

Before joining Sendoso, Berenise worked at Yelp, where they held multiple roles from 2014 to 2021. Berenise (br · nees) started as an Account Executive and was eventually promoted to Senior Account Executive. In these positions, Berenise worked closely with advertisers to ensure their success using Yelp's advertising programs. Berenise (br · nees) then moved on to become a part of the Local Client Partners and Strategic Client Partner teams. In these roles, Berenise nurtured client partner relationships, offered solutions for continuous success, and cultivated meaningful partnerships with business owners.

Prior to their tenure at Yelp, Berenise gained experience as an Account Coordinator at SHIFT Communications from 2011 to 2012. Berenise (br · nees) also worked as a Social Media Specialist for a freelance PR and Social Media consultancy in 2011. In addition, they served as a Trainee at David and Sam PR in 2010.

Berenise's early career included roles such as a Promotions Intern at Riviera Broadcast Group, where they hosted a show and facilitated logistical set-up for programs at local Arizona theaters. Berenise (br · nees) also worked as a Freelance Reporter for Independent Newspapers, Inc. and served as a Public Education Intern at Donor Network of Arizona in 2009.

Berenise B. attended Arizona State University - Walter Cronkite School of Journalism and Mass Communication from 2008 to 2011, where they obtained a degree in Journalism with a focus on Public Relations. In August 2021, they also obtained two additional certifications: ABM Certification: Foundations from Demandbase and Account-Based Marketing Foundations from LinkedIn.

Links

Timeline

  • Senior Customer Success Manager

    April 1, 2023 - present

  • Mid Market Customer Success Manager Remote

    August, 2021