Merak Montiel Garcia

Customer Success Team Lead at Sentryc

Merak Montiel Garcia has a diverse work experience starting in 2012 as an Intern at Smart-Tech, a technology products and services company. In 2013, they worked as an Administrative Assistant at Monti + Leho Arkitek, an architectural design firm. From 2018 to 2019, Merak served as an International Project Manager at Chameleon Pharma Consulting, where they conducted strategical and price market analysis for pharmaceutical and cosmetic products in various countries. Merak also coordinated partner searches in countries such as Russia, Vietnam, and Colombia.

Most recently, Merak joined Sentryc GmbH in 2020, initially as a Business Development Intern before transitioning to the role of a Customer Success Agent in March 2021. Merak has now progressed to the position of a Customer Success Team Lead, where they are currently responsible for overseeing the success of the company's customers.

Merak Montiel Garcia obtained a Bachelor's degree in Business Administration and Management, General from Universidad Panamericana between 2010 and 2014. Following that, from 2016 to 2019, Merak pursued a Master of Arts degree in International Management at Hochschule für Technik und Wirtschaft des Saarlandes Saarbrücken.

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Timeline

  • Customer Success Team Lead

    October, 2021 - present

  • Customer Success Agent

    March, 2021

  • Business Development Intern

    August, 2020