Melanie L.

Melanie L. has a diverse work experience spanning multiple companies. Melanie is currently working at Sequoia Consulting Group as a Client Experience Manager. Prior to this role, they worked at Rippling as a Customer Support Manager and Customer Support Team Lead. Melanie also held a role in customer support with a focus on benefits at Rippling. Before joining Rippling, Melanie worked at Gusto, where they had various roles including Insights & Operations and Benefits Advising. At Gusto, they consulted with customers, advised and delighted them during the employee benefits renewal period, and worked directly with customers and health insurance carriers to recommend suitable benefits offerings. Melanie also has experience in Benefits Operations at Gusto. Melanie began their career at Wells Fargo Insurance Services as an Insurance Account Representative. In this role, they resolved benefits and enrollment issues, managed Open Enrollment communications, and built strong networks with insurance carriers and vendors.

Melanie L. began their education journey at Skyline College from 2007 to 2009, although no degree or field of study is specified during this time. Melanie then continued their education at the University of California, Davis from 2009 to 2011. At UC Davis, Melanie obtained both a Bachelor of Arts (B.A.) in Communication and a Bachelor of Science (B.S.) in Psychology. In 2013, Melanie obtained a certification in Life, Accident & Health Insurance from the California Department of Insurance.